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Cancellation Rights

Cancellation Rights for Consumers

(A Consumer is any natural person entering into a transaction for any purpose other than commercial or independent professional activities)

Cancellation Rights
You may cancel the Agreement within 14 days, without providing any reason, in writing (e.g. letter, fax or email) or – if your items arrive before the end of this period – by returning your items. The period will begin following receipt of the notification herein in writing but not before receipt of the goods by the consignee (in the event of repeated deliveries of similar goods, not before receipt of the first component) nor before the fulfilment of our obligations to inform according to Art. 246 Par. 2 in combination with Art. 1 Par. 1 and 2 of the Introductory Law of the German Civil Code as well as our obligations under Art. 312g Par. 1 sentence 1 of the German Civil Code in relation to Art. 246 Par. 3 of the Introductory Law of the German Civil Code and our obligations according to Art. 312g Par. 1 sentence 1 of the German Civil Code in relation to Art. 246 Par. 3 of the Introductory Law of the German Civil Code. The timely notification of cancellation or return of goods will suffice to meet the requirements of the cancellation period.
Notification of cancellation must be sent to:
Goetz-Michael Felix, Artur-Ladebeck-Str. 129, 33647 Bielefeld, Germany


Consequences of Cancellation
In the event of a valid cancellation, any mutual services will be withdrawn and any relevant benefits (e.g. interest) will be surrendered. If you are unable to return services or benefits (e.g. interest) to us or are only able to do so in part or in an inferior condition, you will be obliged to pay compensation to us.

In the case of a deterioration or use of items, you will only be obliged to pay compensation insofar as the deterioration is related to the use of the item for purposes other than inspection of the quality and functioning thereof. “Inspection of the quality and functioning” will be understood to mean testing the relevant item as would be possible in a physical shop.
Items to be sent by package are sent at our risk.
You shall cover the standard costs of return if the delivered items correspond to your order and if the cost of the returned goods does not exceed 40 Euros or in the event of a higher price upon return you have not yet made payment or a contractually agreed instalment. Otherwise returns will be sent free of charge.
Items which cannot be sent by package will be collected.
Any obligation to refund payments must be met within 30 days. This period will begin for you upon dispatch of your notification of cancellation and for us upon receipt of the same.

Exclusion of Cancellation Rights
The cancellation right will not apply to Agreements for the delivery of goods produced according to customer specifications or that are tailor-made or for reasons of their condition are not suitable to return or would expire quickly or for which the expiration date has already passed, to the delivery of audio or video recordings or software if the data storage devices have been unsealed by you or to the delivery of newspapers, magazines and illustrations unless you have submitted your contractual declaration by telephone.

End of Cancellation Rights

Please remember:
Where possible, please do not return packages to us with postage to be paid but rather with postage paid. In the event that cost of return is to be covered by us, we will gladly refund you the cost of postage in advance. Please avoid damage to and contamination of the goods. Where possible, please return the goods to us in their original packaging with all the accessories and packaging components. In the event that you no longer have the original packaging, please use appropriate packaging to avoid damage during transport.

The aforementioned procedures do not constitute a condition for the valid exercise of your cancellation rights.